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What Rev Does

Rev is BoothRev’s built-in AI. It reads the context from each lead — notes, voice transcripts, scorecard evidence, contact details — and produces a structured analysis and a personalized follow-up draft. Rev is not a chatbot. You don’t talk to it. It works in three separate stages, each triggered by a specific action (or, for one stage, automatically on import). That’s it.

Rev’s three stages

Rev’s work is split into three independent stages. Running one doesn’t run the others.

1. ICP scoring

Scores a lead against the event’s Ideal Customer Profile. This runs automatically when a pre-registered attendee list is imported, for any row with an email address — it’s what lets you sort a pre-reg import by fit before anyone’s even confirmed a lead. It doesn’t run automatically when a rep confirms an email; ICP fit for those leads is set by the Analysis stage instead (see below). You can also re-run ICP scoring for every lead in an event at once — click Re-score ICP for all leads in Event Settings → Event Success — which is useful after you’ve updated the ICP definition mid-event.

2. Analysis

The main pass: priority, ICP fit, qualification summary, lead profile, next steps, scorecard assessment, pain points, topics discussed, and rapport notes. This requires the lead’s email to be confirmed and the lead not marked No Show. Trigger it with Analyze with Rev the first time, or Re-analyze once new context has come in (a new voice note, a note from a follow-up call, a merged duplicate).

3. Follow-up draft

Writes the personalized follow-up email. This is always explicit — Rev never generates or regenerates a draft on its own. Click Generate Draft, or Regenerate Draft if one already exists. Event owners can also run the Analysis stage in bulk: from the inbox, use the New/Updated filter to find leads that need it, select them, and click Analyze N with Rev.

What Rev produces

  • Priority — High, Medium, or Low, based on ICP fit and the context from the conversation. Set by the Analysis stage, and boosted one level if the lead matches a target account.
  • ICP fit — A score and a label showing how closely this lead matches the event’s Ideal Customer Profile. Set by ICP scoring or Analysis.
  • Qualification summary — A short paragraph describing why this lead is or isn’t a good fit, based on what was captured.
  • Lead profile — A summary of the conversation: what they’re dealing with, what they’re interested in, and what the agreed next step is.
  • Next steps — A short, specific action item based on the conversation.
  • Scorecard assessment — If the event has a scorecard applied, Rev judges each attribute as Met, Partial, or Not Met with a supporting quote, and computes an overall scorecard score.
  • Pain points and Topics discussed — Business and qualification facts Rev picked out of the notes and transcripts, refreshed on every Analysis run.
  • Rapport notes — Personal, human-connection details Rev noticed — family, hobbies, alma mater, sports, travel — for reps to use when building rapport in a future conversation. Distinct from pain points and topics.
  • Follow-up draft — A personalized email ready to review and send. Only produced by the Draft stage.
All of these appear in the lead detail page on the web, and in the lead thread and Follow-up tab on mobile.

Rev’s output language

Every event has a language setting (Event language, in Event Settings → Basics), 20 languages supported. Rev writes its analysis and follow-up drafts in that language, and reads business card scans in it too. This only controls what Rev writes, not what it listens to — voice notes are transcribed in whatever language the rep actually spoke, detected automatically, no matter what the event’s language is set to.

Rev gets better from your ratings

Once a draft exists, reps can rate it 👍 or 👎 from the follow-up panel (with an optional note on what was wrong for a 👎). BoothRev feeds each organization’s best-rated drafts back into Rev as examples for future drafts at that organization — so the more your team rates, the more Rev’s drafts sound like the emails your team actually sends. One organization’s ratings never influence another’s drafts.

What Rev will never do

  • Rev will not confirm a lead’s email address.
  • Rev will not send an email on your behalf.
  • Rev will not overwrite anything you or a rep have confirmed. Your data is locked. Rev only fills in fields you haven’t set.
  • Rev will not fabricate details that aren’t in the notes. If the notes are sparse, the draft will be short. It won’t invent a conversation that didn’t happen.

The quality of Rev’s output depends on what you capture

Rev can only work with what you give it. A voice note that describes the prospect’s problem, what they asked about, and what you agreed to next will produce a much better draft than a lead with just a name and company. Reps who take 60 seconds to leave a voice note after each conversation consistently get better follow-up drafts than reps who rely on card scans alone.